Terms of service

Welcome to DOOGEE.

By accessing or using our website, you agree to the following Terms & Conditions. These terms are designed to ensure a safe, transparent, and reliable shopping experience for all customers.

If you do not agree with these terms, please do not use this website.

Website Use

You may use the DOOGEE website for personal shopping and browsing purposes only.

Without written permission from DOOGEE, you may not:

  • Copy or reproduce website content

  • Resell products for unauthorized commercial purposes

  • Use our images, branding, or materials for business use

  • Interfere with the operation or security of the website

We reserve the right to refuse service or cancel orders in cases involving fraud, abuse, unauthorized activity, or violations of applicable laws.

Product Information

We do our best to ensure that all product descriptions, specifications, pricing, and images on our website are accurate and up to date.

However, occasional errors may occur due to system updates, technical issues, or typographical mistakes.

DOOGEE reserves the right to correct errors, update information, or cancel affected orders when necessary.

Orders & Payments

After placing an order, you will receive an order confirmation email.

Please note that order confirmation does not guarantee shipment. In rare situations, orders may be canceled due to:

  • Payment verification issues

  • Stock availability

  • Pricing errors

  • Shipping restrictions

  • Suspected fraudulent activity

If a payment has already been completed for a canceled order, a full refund will be issued to the original payment method.

Shipping & Delivery

Delivery times may vary depending on destination, customs processing, local carriers, weather conditions, and other external factors.

While we work hard to ensure timely delivery, DOOGEE is not responsible for delays caused by:

  • Customs clearance

  • Carrier delays

  • Incorrect shipping information provided by customers

  • Natural events or force majeure situations

Customers are responsible for ensuring that shipping information is accurate before placing an order.

Returns & Warranty

Please refer to our Refund & Return Policy and Warranty Policy for detailed information regarding:

  • Returns

  • Exchanges

  • Refunds

  • Warranty coverage

  • Repair services

By placing an order on our website, you agree to these related policies.

Intellectual Property

All content on the DOOGEE website, including:

  • Logos

  • Product images

  • Graphics

  • Videos

  • Text

  • Designs

  • Trademarks

is the property of DOOGEE or its partners and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

User Accounts

Customers are responsible for maintaining the confidentiality of their account information and passwords.

DOOGEE is not responsible for unauthorized access resulting from customer negligence or account sharing.

If you believe your account has been compromised, please contact us immediately.

Limitation of Liability

To the maximum extent permitted by applicable law, DOOGEE shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits any consumer rights that may apply under local laws.

Privacy

Your privacy is important to us.

Please review our Privacy Policy to learn how we collect, use, and protect your personal information.

Updates to These Terms

DOOGEE may update these Terms & Conditions from time to time to reflect operational, legal, or policy changes.

Updated versions will be posted on this page.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

info@doogeehome.com